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Google Ads CTR and Conversion Rate Benchmarks

Track CTR and conversion rate dynamics in Google Ads for the Ecommerce and Retail verticals across Europe.

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Current ad engagement metrics show CTRs sitting at 1.6% for PMax, 1.8% for Shopping, and 15% for Search, while the corresponding Conversion Rates for these campaigns are currently tracking at 3%, 3%, and 4.5% respectively.

EXECUTIVE SUMMARY

Ad engagement is robust with click-through rates rising across all campaigns, highlighted by Search CTR peaking over 16.5%. However, this traffic reveals a disconnect in purchase intent. Despite more clicks, Search conversion rates declined year-over-year to roughly 4.5%, suggesting users are browsing more but converting less, whereas Shopping and PMax maintain steadier bottom-line performance.

Macro-Trend Analysis: Engagement vs. Intent

The Engagement-Conversion Disconnect

Across all campaigns, CTR is rising year-over-year, yet Conversion Rates (CVR) are stagnating or declining. Search experienced a massive CTR spike (peaking at ~16.5%) while its CVR plummeted below the previous year’s baseline. This indicates a shift toward prolonged consideration phases; consumers are clicking more to research but exhibiting high economic hesitancy at checkout.

The Device Divide

Device data perfectly contextualizes this disconnect. Mobile dominates engagement (highest CTR at ~2%), acting as the primary discovery engine. However, Computers dominate intent (highest CVR at ~6-7%). Users are window-shopping on mobile but migrating to desktop for financially significant purchases, highlighting a highly fragmented, multi-device conversion funnel.

Campaign Funnel Realignment

  • Search: Once a bottom-funnel driver, Search is moving up-funnel. The inverse CTR/CVR relationship suggests users are utilizing Search for broad discovery rather than immediate purchasing.
  • Standard Shopping & PMax: Both maintain steadier, higher-intent trajectories, peaking predictably during Q4. PMax’s algorithmic targeting successfully captures lower-funnel intent across networks, insulating it from the severe CVR drops seen in Search.

External Market Drivers

Recent platform shifts heavily influence these metrics. The integration of AI Overviews in SERPs pushes organic results down, artificially inflating Search ad CTRs as users click the first visible links. However, because these users are often seeking AI-summarized information rather than products, CVR drops. Concurrently, persistent inflationary pressures force consumers into longer research cycles, driving up cross-device clicks without proportional conversion growth. Advertisers must adapt by treating Search as an upper-funnel acquisition tool while relying on PMax and Desktop-optimized flows to close sales.

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