Director of Performance Marketing, Miami HEAT
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In 2023, the Miami HEAT thrilled their fans by making it to the most important showdown in the world of basketball – the NBA Finals. To turn one of the most spectacular runs in their team’s history into tangible business results, they needed a trustworthy and goal-driven advertising partner – a partner they had in smec. The goal of our collaboration? To reap the benefits from this historic run by maximizing ecommerce sales opportunities.
To help the Miami HEAT get the most out of their account, we combined Search, PMax and Shopping campaigns. Especially the combination of PMax and Search paid off. Using our own technology on top of Google’s out-of-the-box PMax functionalities allowed the Miami HEAT to integrate critical data about their business and market – a huge advantage in the fast-paced world of sports. In the meanwhile, search ads helped the HEAT team to highlight top players and special collections.
Our partnership has helped the Miami HEAT forge a deeper connection between business and marketing, unlocking the full potential of Google Ads to support healthy customer acquisition and retention. Overall, the HEAT saw an increase in conversions by +55% and a +63% increase in revenue. In Performance Max itself, the revenue increase was even stronger at +70% while the ROAS improved by +29%.